State Farm® Insurance Agent Donnie Britt

"Gracias April Sanchez por su servicio muy excellente"

"Excellent servicio gracias April Sanchez"

"The front desk lady, Sonia, is flat-out rude and unprofessional. She’s impatient, short, and makes you feel like you’re a nuisance just for calling. Absolutely no customer service skills, zero courtesy, and a terrible first impression for this office. If she hates dealing with people so much, she shouldn’t be at the front desk. Don’t expect good service here as long as she’s the first point of contact. Management seriously needs to retrain or replace her because she’s driving customers away."

"I had a great experience with April Sanchez thank you for helping me with my policy"

"April Sanchez great service thank you for throughly explaining my policies"

"Have Auto and Renters with them for almost 5 years. Team is super friendly and always quick in responding and completing the request or queries."

"Very helpful i highly recommend!! Satisfied!"

"When will I receive my new insurance card at my apartment."

"Donnie britts statefarm office has a great superior costermer service"

"In inquiring about getting a better rate with another insurance agency and provider, Vicky C. at the San Antonio office helped me compare prices from a competitor. She took the time to see if it were possible to get me a better rate with her agency provider. Together we came to the conclusion that I should simply stay with the provider I had from the local town with a review overall now that my vehicle is “older”. I really appreciated her time and her kindness. I would highly recommend consulting with Vicky C."

"Great service! My insurance agent, Jo Ann, was knowledgeable, responsive, and made the process seamless. Highly recommend!"

"Best State Farm Agents. I have been with them for years and they always are there when needed."

"Ms. Vicky has been my rep here for the 9 years I’ve lived here in San Antonio and the service she provides exceeds all expectations. If I ever move back to Texas I’m coming back to her. Thank you!"

"They have been a good agent. Always responsive."

"Vicky is my go too agent! She’s always there when i need her…Not to mention she’s so communicative and always helps me when i need it! I HIGHLY recommend donnie britt and vicky they are the ABSOLUTE BEST at what they do. The insurance quotes are the bonus!!"

"ROXANN SCAM SCAM SCAM: Started services here last month with Roxann she failed to tell me that the quote she offered me was lower because she wanted me to install drivers safety on my car. She called today and stated because it was never installed my discount was taken off now I have a way higher bill. All she could say was I’m sorry I thought I told you I can give you a $15 gift card. As if that supposed to help. I asked to speak with a manager and she declined I will be going in person tomorrow"

"I cannot speak highly enough of Donnie Britt State Farm Agent. From the moment I walked in, I was greeted with warmth and professionalism. Donnie and his team, go above and beyond to ensure their clients receive top-notch service. JoAnn, in particular, stood out to me with her exceptional knowledge, attention to detail, and genuine care for my insurance needs. She patiently answered all my questions, provided valuable insights, and guided me through the entire process with ease. Thanks to JoAnn and the entire team, I now feel confident and secure with my insurance coverage. I highly recommend Donnie Britt State Farm Agent to anyone in need of reliable insurance services."

"Very good experience with this office. Spoke with Joann. She was very kind, professional and most of all patient with me. She answered all of my questions, throughly. I appreciate her taking the time to give me the best quote possible."

"I was there to purchase insurance for my car but there was lady I believe name is Juana was rude and acted unprofessional plus she quoted me very high so my suggestion stay away from this state farm agent ."

"Stay away from this location there is lady I believe name is Juana is very rude and acting unprofessional plus she charged me few time hide payments I have no idea why they are hired her ,,👎🏿👎🏿👎🏿👎🏿👎🏿"

"Started with them from a recommendation for vicky, was great until I encountered Sonia over the phone that made my whole experience with this location uncomfortable. She needs proper training for customer experience in order to make her customers feel comfortable and welcomed instead like if customers owe her something. I transferred agents because I won’t pay for someone to treat me this way."

"Vicki is the best!! She is always available to answer any questions I have and always goes above and beyond to help resolve any issues that arise. She deserves 10 STARS!!"

"Still waiting for a call from Joanne to discuss my policy changes lol."

"We've been insured through State Farm for 15+ years now and they've been good until recently. After recent hail storms they have been fighting us tooth and nail about replacing/repairing our roof. Since this experience I would not recommend them to anyone for homeowners. Insurance is supposed to be a protective service not one you have to wonder if they'd even cover you. Do your due diligience."

"Great customer service"